Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Dell upgrades AI Data Platform with performance boosts

Dell Technologies Inc. today announced a slate of enhancements to its AI Data Platform with the aim of helping enterprises wrangle fragmented data and accelerate AI deployment. The updates include deeper strategic partnerships with key players like Nvidia Corp., Elasticsearch BV and Starburst Data Inc. At the heart of the announcement is Dell’s modular AI ...

Exclusive: Provus launches AI platform for services quoting

Provus Inc., the maker of a platform that helps service-based businesses with their quoting and sales processes, today launched Provus AI, calling it the first agentic artificial intelligence system purpose-built for services quoting. Designed to automate, optimize and accelerate the revenue lifecycle for complex, services-based engagements, Provus AI includes separate modules that help organizations optimize ...

IBM partners with Nvidia rival Groq to accelerate AI deployment

IBM Corp. and Groq Inc. today announced a strategic partnership aimed at speeding enterprise deployment of agentic artificial intelligence by combining IBM’s watsonx Orchestrate with Groq’s hardware-accelerated inference technology. The collaboration will give IBM clients access to Groq’s language processing unit through IBM’s platform with the aim of reducing the cost of low-latency AI at ...

Oracle’s AI Agent Studio gets enterprise controls, LLM flexibility and deterministic workflows

Oracle Corp. is expanding the scope of its AI Agent Studio for Fusion Applications platform for building, testing and deploying artificial intelligence agents in one of a series of announcements at a sold-out Oracle AI World this week. The company said today it’s doubling down on its belief that the enterprise future of AI is ...

Red Hat AI 3 targets production inference and agents

IBM Corp. subsidiary Red Hat today announced Red Hat AI 3, calling it a major evolution of its hybrid cloud-native artificial intelligence that can power enterprise projects in production at scale. Red Hat AI 3 is designed to manage AI workloads that span datacenters, clouds and edge environments while maintaining flexibility and control. A hybrid ...

Oracle adds AI capabilities to core database and launches a lakehouse platform

Oracle Corp. today announced the general availability of Oracle AI Database 26ai and Oracle Autonomous AI Lakehouse, both aimed at supporting artificial intelligence training and inference across cloud and on-premises environments. Oracle said the releases continue its strategy of integrating artificial intelligence capabilities directly into its core data platforms. Oracle AI Database 26ai is a long-term ...

Informatica expands Oracle Cloud offerings to streamline AI development

Informatica Inc. is expanding its collaboration with Oracle Corp. to encompass a new set of deployment options and integrations intended to accelerate artificial intelligence adoption on Oracle Cloud Infrastructure. The announcement includes four major elements. The Blueprint for Agentic AI on OCI is a framework optimized for building and deploying agent-driven applications on Oracle’s cloud. ...

Salesforce bets big on agents with platform overhaul

Salesforce Inc. is going all-in on artificial intelligence agents with this week’s announcement of Agentforce 360, an enterprise-wide platform that infuses agents into nearly every application the company delivers. Salesforce calls the platform an attempt to reimagine how AI and humans work together. “It’s probably the biggest transition in technology I’ve ever experienced in my ...

Salesforce aims to shake up IT service delivery with AI agents

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” experience. The company is positioning Agentforce IT Service as an evolution from ticket-based information technology service management to an interactive dialogue with autonomous resolution built into widely used collaboration ...

Starburst aims AI-ready data platform at the ‘agentic workforce’

Starburst Data Inc., maker of a distributed query engine built on the open-source Trino project, today introduced what it calls the industry’s first artificial intelligence-ready data platform designed for the “agentic workforce.” That’s an organizational model in which humans and AI agents collaborate to make decisions while maintaining governance and compliance across distributed data stores. ...